Communication Skills
Communication Skills focuses on the fundamentals of communication in the workplace. Attendees will learn about verbal and written communication and discuss the most effective applications for each. The session will include interactive activities to enhance verbal communication skills and provide concrete examples of effective and ineffective written communication.
$199.00 / year
What you’ll learn:
Define expectations for effective and professional communication at work and identify common barriers that prevent it from happening
Discuss strategies to improve verbal and nonverbal communication
Establish means and methods for effective communication
Demonstrate standard communication protocols when interacting with patients, visitors, and customers
Discuss when a meeting is needed and most effective
What you’ll receive:
0.125 Continuing Education Credits (CECs) equivalent to 1.25 Continuing Education Units (CEUs)
Certificate of completion
Frequently Bundled Together
Fire Extinguisher Operations
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Fire Extinguisher Operations
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Fire Extinguisher Operations
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Communication Skills
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