See it to believe it

See it to believe it When’s the last time you took your leadership or financial analysts on a tour of your central plant? It can make a difference! Many leadership members and analysts crunch the numbers haven’t seen what serves the hospital and how the equipment can...

Output vs. Outcomes

Output vs. Outcomes If you’re not getting the results that you want from your team, then you could be managing for output and not outcomes. Output is the product of your work, and an outcome measures the effectiveness and value of your output. You need both to...

Succession Planning

Succession Planning This might be one of the most meaningful posts that I’ll ever do. It’s powerful stuff that’s so simple and yet rarely gets executed. Here’s the punch line so you don’t miss it – as soon as you possibly can, train...

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