Hiu To

Hiu's Legacy

Hiu is a Learning Experience Designer with over a decade of experience in education, specializing in project-based, story-driven, and culturally sustainable learning. She is passionate about creating accessible, inclusive, and impactful learning experiences that bridge gaps, promote equity, and make the world a better place. She holds a Master’s in Instructional Design and Educational Technology from Western Governors University and is certified in Instructional Design through the Applied Instructional Design Academy.

...a little more about Hiu

Hiu loves road-tripping with her family, spoiling her dog, and making things with her hands—whether it’s kitchen experiments inspired by the Great British Bake-Off, planting (and often failing) in the garden, or bringing yarn to life through crochet, knitting, and weaving. She welcomes challenges and embraces setbacks as opportunities to learn.

Barbara Williams

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Barbara's Legacy

Barbara Williams is a Learning Experience Designer at Legacy FM, where she partners with subject matter experts to design engaging, empowering courses for facilities management teams. With a passion for making complex ideas clear and accessible, she creates learning experiences that help professionals grow their confidence and skills on the job.

Barbara holds a Master’s in Education Technology and Instructional Design and a Bachelor’s in Web Design and Development. Her background in graphic and web design adds a creative dimension to her work, blending visual clarity with purposeful learning design.

...a little more about Barbara

When she’s not working, Barbara enjoys reading tattered old books, exploring nature, and learning new things. She adores the garden that her husband weeds and waters. Creative pastimes include digital illustration and painting, designing projects for the laser cutter, and she’s looking forward to mastering designs for the 3-D printer next.

Adam Truckenmiller

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Adam's Legacy

Adam is a Learning Experience Designer with about 17 years of experience in the Instructional Design field. With his background in Instructional Design and creative mindset, he loves helping people, whether through immersive eLearning, AI-powered tools, or hands-on workshops that make learning stick.

...a little more about Adam

When Adam isn’t at work, he’s often running his side business as a photographer and videographer, capturing athletes in action. If he’s not behind the camera, he’s either coaching, cheering on his daughter in one of the many sports she loves, or spending time with the whole family.

Denise Kotlarz

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Denise's Legacy

Denise is a Learning Experience Designer at Legacy FM with over 13 years of experience creating impactful learning and training solutions. She’s dedicated to designing engaging experiences that empower professionals to grow and excel in their fields.

She holds a B.S. in Communication from Illinois State University and a Master’s degree in Educational Administration from Grand Canyon University. She is also certified in Instructional Design through the Applied Instructional Design Academy.

...a little more about Denise

Outside of work, Denise enjoys international travel and exploring diverse cultures and cuisines. She also appreciates weekend getaways to the mountains as a refreshing escape from the Arizona heat. An avid reader, Denise values quiet evenings spent with a good book.

Sheny Peries

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Sheny's Legacy

Sheny is the Quality Control Intern at Legacy FM. She looks forward to leveraging her background as an educator to create content that inspires growth and learning. Sheny earned her bachelor’s degree in education from California State University, Channel Islands. In May of 2026, Sheny will graduate with her Master’s in Instructional Design & Technology. She is excited to expand her knowledge of instructional design as part of the Empowerment Squad!

...a little more about Sheny

Sheny loves to enjoy the small moments in life, such as going out on walks, hiking to see the sunrise, going to the beach, having picnics, meal prepping food that fuels her body, juicing, and making smoothies.

Ryan Schramm

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Ryan's Legacy

Ryan is a subject matter expert at Legacy FM, recognized for turning complexity into clarity through practical examples drawn from lived experience. He serves as Senior Systems Manager of Facilities Operations at Banner Health full-time and founded FM Reimagined, LLC. A recognized thought leader and disruptor, Ryan helps teams strengthen compliance, reliability, and patient safety through strategies that have proven to stand the test of time.

With roots in the trades and nearly two decades in construction and healthcare operations, he has authored a wide variety of training modules, contributed to ASHE publications, and spoken at events nationwide. Ryan holds CHFM, CHC, MECH, and FASHE credentials and continues to shape the future of risk-based asset management, CMMS optimization, and Patient-Centered Maintenance™.

...a little more about Ryan

Outside of work, Ryan finds balance with his wife, Laura, and their three kids, adventuring, coaching, cheering from the sidelines, or simply laughing through the chaos of early mornings and late nights. A Minnesota native now at home in Arizona, he’s an avid cyclist, hiker, and weekend warrior who believes humor and family keep life in perspective.

Jason Tate

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Jason's Legacy

Jason is an accomplished Healthcare Facilities Manager with over eight years of leadership experience, specializing in operations and maintenance, project management, and regulatory compliance. An Air Force veteran, Jason brings a disciplined and mission-driven approach to leadership, fostering cross-departmental collaboration to achieve organizational goals. Equally skilled at communicating with executives and technical teams, Jason bridges gaps to align strategic priorities with practical solutions.

Passionate about team culture and effective project delivery, Jason thrives on creating collaborative environments that empower teams to succeed. With a focus on operational excellence and continuous improvement, Jason approaches leadership from a human-first perspective, working to foster highly engaged and personally fulfilling team cultures for the healthcare built environment.

...a little more about Jason

Jason finds joy in quality time and rest with family, deep conversations about faith, theology, and culture, and walking alongside others in discipleship at my local church. He has a weakness for anything smothered in New Mexico green chile and is always on the hunt for new music or films that spark wonder or reflection and connect to our deepest longings.

Josh Brackett

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Josh's Legacy

Joshua Brackett, PE, SASHE, CHFM is the system regulatory director of facilities operations at Banner Health. He offers numerous perspectives on health care facilities management, fire protection and life safety, and codes and regulatory compliance due to his diverse background. Starting his career in fire protection design at a national engineering firm, he gained a strong foundation in codes and standards.

Josh leveraged this technical expertise to build relationships across the nation at the American Society for Health Care Engineering (ASHE) through his work with the Sustainability and Regulatory Affairs Committees. Later transitioning to a fire protection contracting company, he developed regulatory processes and procedures for hospitals across Arkansas and bordering states. As the system special projects manager for support services, he led regulatory compliance, energy management and process improvement at Arkansas’ largest health care organization, Baptist Health.

Josh also co-founded Legacy FM, a nationwide company focused on developing education and training programs for facilities management teams that empower the men and women who keep our buildings running.

A licensed fire protection engineer with senior status at ASHE (SASHE) and a Certified Healthcare Facilities Manager (CHFM), he is ASHE faculty for ASHE’s educational programs and an active member of ASHE’s Regulatory Affairs Committee, Health Care Code & Standards Review Committee of the National Fire Protection Association (NFPA) and several other NFPA committees. He also serves on several projects for the NFPA Research Foundation.

...a little more about Josh

Josh loves to help others and is a people person. His girls (all four of them) are his life and everything he does in life is for them. He pushes himself both mentally and physically not only to prove to himself that he can do it but to show them what the human mind and body are capable of. He has an insatiable desire to learn, whether it is for work or for fun.

Josh loves obstacle course racing and extreme athletic challenges! His superpower is uniting and rallying people to a cause. He can also find a bright side to any scenario, and he believes that a genuine smile is the simplest form of kindness you can show others.

He believes that if you do everything to the best of your ability, promote others above yourself, and simply show others you care, the world will just be a little better.

Devin Gines

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Devin's Legacy

Devin Gines is a Project Administrator/Executive Assistant for Legacy FM where she supports all of our empowerment squad to provide a smooth and efficient work flow. She has over 10 years in project management helping build several start up companies by developing a systematic approach to optimize all aspects of operations. Devin has a passion for learning and expanding which makes her a dynamic part in developing, maintaining, and driving projects from conception to completion.

She graduated from Black Hills State University with a bachelor’s degree in Communication Arts with a minor in Mass Communications and emphasis in Photography.

...a little more about Devin

Devin is a devoted mother of two, wife and friend. She meets no stranger and enjoys spending time with her family and friends. She and her family love to travel, spend time in Wyoming raising cows and pigs and playing on the lake.

Devin has a love for nature which takes her to the mountains quite often. She likes camping, fishing, and breathing fresh mountain air.

Cheryl Harper

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Cheryl's Legacy

Cheryl brings a depth of experience, including overseeing healthcare facilities, managing maintenance staff, and creating an inspired, innovative learning environment. She also has provided training and tools to increase staff productivity in both maintenance and environmental services departments. Cheryl has created processes and documentation for managing the environment of care and managed the implementation and training of new work order systems.

...a little more about Cheryl

Cheryl enjoys a variety of outdoor activities such as cycling, skiing, and hiking in eastern Washington. Cheryl also enjoys fly fishing and kayaking as much as possible on the nearby lakes and rivers. Some of her favorite authors are Carl Sagan, Willa Cather, Mark Twain, Harriet Beecher Stowe, John Steinbeck, and James Fenimore Cooper. Cheryl is currently reading The Effective Executive by Peter F. Drucker.

Susan Hunoval

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Susan's Legacy

Susan is an Instructional Designer with 14 years of experience developing learning solutions. At Legacy FM, she collaborates with subject matter experts to design curated training courses that meet real-world needs of healthcare facilities.

Susan holds a B.A. in Secondary Education and Spanish from Michigan State University and a Master’s degree in Curriculum and Instruction from Central Michigan University. She is also certified in Instructional Design through the Applied Instructional Design Academy.

...a little more about Susan

Outside of work, Susan enjoys spending time with her family, enjoying the outdoors, exercising, cooking, and baking.

Kaitlin Juarez

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Kaitlin's Legacy

Kaitlin Juarez is the Chief Optimization Officer (COO) for Legacy FM where she supports business operations, process improvement, program management, and team leadership. After building a decade-long career in institutions of higher education providing student career and coaching services, she found her passion for empowering adult learners to find career success through learning and development programs.

Kaitlin earned her bachelor’s degree in business administration from California State University, Fresno and a master’s degree in leadership from the University of Southern California.

...a little more about Kaitlin

Kaitlin has a beautiful family that includes her husband, son, and daughter. Together, they live with their three rescue cats: Biscuit, Bacon, and Beau. Kaitlin enjoys hiking in Yosemite, getting together with family for all the major holidays and birthdays, visiting her in-laws in Southern California, and sewing.

She loves being involved in her kids’ activities (currently baseball and marching band), listening to a good audiobook, and jamming out to top hits from the 80s and 90s while cooking with her husband.

Olivia Lucy

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Olivia's Legacy

Olivia has spent her career facilitating learning for others. She spent 7 years teaching internationally and earned a Master’s degree from the Institute of Education at University College London. Olivia enjoys crafting learning opportunities for others and is excited to bring her background in learning to Legacy FM as a Learning Experience Designer!

...a little more about Olivia

In her free time, Olivia likes to try new things. She likes finding new ways to be creative, like painting, pottery, and needlework. She travels as much as possible; the mountains are her favorite place to be. She has spent the last few years studying Spanish and loves finding opportunities to practice.

Noah Mitchell

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Noah's Legacy

Noah Mitchell is the Senior Learning Experience Designer at Legacy FM where he helps to craft meaningful learning experiences for Legacy FM clients and their teams. He also enjoys doing various other projects for the company that he’s been blessed enough to do, like creative marketing.

Noah received his master’s in Linguistics from the University of Florida and began his career in Learning and Development shortly after graduating in 2019. Legacy FM was the first company to give him a chance to break into the field, and he’s been part of the Empowerment Squad ever since!

...a little more about Noah

In his personal life, Noah enjoys just going with the flow and hanging out with his wife, daughter, and in-laws. As a thinker, Noah enjoys conversations across multiple topics like learning and development, Linguistics, Spanish language, astronomy and cosmology, Christian philosophy, psychology, biology, and just about anything. However, as a talker, he also enjoys just getting to sit down with people and learn more about their stories.

Noah loves to read and learn, if he can keep his focus, which is something he’s continually improving with time. Other things that Noah enjoys are singing, playing piano, and strumming around on the guitar a bit. If he’s not doing any of that, he’s probably at the park with his daughter or out and about with the whole family.

Deloris Penn

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Deloris's Legacy

Deloris is the Learning Solutions Architect at Legacy FM, known for her exceptional attention to detail and visual design skills. She oversees design and user experience standards across all Legacy FM products, ensuring each element meets the company’s high-quality standards. From 3D models and interactive simulations to intuitive user interfaces, Deloris creates visually engaging and effective learning experiences. Deloris leads the design and user experience standards across all Legacy FM products, ensuring consistency in visual design and brand identity.

She holds a bachelor’s degree in Marketing from the University of Memphis and a master’s in Professional, Technical, Business, and Scientific Writing from UALR. Deloris is certified in augmented reality and is a Lean Six Sigma Yellow Belt, contributing to Legacy FM’s focus on continuous improvement and innovation.

...a little more about Deloris

When Deloris is not working, she is spending time with her family and her three fur babies. She enjoys gardening, sketching, and learning new software. You may find her trying the newest Arkansas cuisine, visiting farmer’s markets and thrift stores, or exploring new swimming holes.

Nathan Saxton

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Nathan's Legacy

Nathan Saxton has been involved in nearly all aspects of facilities management, from programming HVAC controls for Google data centers, to designing museum exhibitions and lighting for the Smithsonian Institution, to developing Environment of Care programs for hospitals. The last 5 years have been dedicated exclusively to learning and teaching about healthcare facilities management, because it is in this field that we can offer the most profound benefit to the people that enter our buildings.

In 2024, Nathan added an MBA in Healthcare Administration in order to better understand the inner workings of the business of healthcare. He is pleased to report that although the behind-the-scenes of healthcare administration can be a bit of a mess, there are good people working to make sure that patient care and experience are prioritized at every step.

...a little more about Nathan

Nathan has an attraction to absurdity, which stands in direct contrast to the world of compliance, regulations, and engineering that we all work in. But he also find joy in using these rigid systems of physics and rules to make all of our lives more enjoyable, whether it’s through creating artwork that exists for no other reason than to be beautiful, or optimizing a chiller for maximum efficiency to keep my hospital financially sound.

Amanda Whitehouse

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Amanda's Legacy

Amanda is a Learning Experience Designer with twenty years of experience in the public education field. With her background in curriculum development and love of visual design, Amanda strives to create engaging, impactful learning solutions. She holds a Master’s degree in Elementary Education from the University of New Mexico. She is certified in Instructional Design through the Applied Instructional Design Academy.

...a little more about Amanda

Amanda is based in the beautiful Pacific Northwest in Olympia, Washington, where she loves exploring trails and beaches with her family and two dogs.

Jessica Worthington

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Jessica's Legacy

Jessica Worthington is a Learning Experience Designer on the Empowerment Squad at Legacy FM. She uses her background in photojournalism to integrate visual storytelling with adult learning principles to develop engaging experiences.

She graduated from San Francisco State University with a B.A. in Journalism and completed the Applied Instructional Design Academy in late 2023.

...a little more about Jessica

Jessica spent six years living in Turkey and working as a freelance photojournalist and operations manager for the Coalition for Women in Journalism, the first worldwide mentorship program for women in journalism. Her experience amplifying marginalized voices and cultivating inclusive environments through journalism has influenced her commitment to fostering diversity and equity in her instructional design endeavors.

Outside of work, Jessica enjoys exploring the coastal California town of Monterey, fishing, painting, and gardening. She loves to cook for friends and family with her partner, Nic, listen to records, and spend time with her cats and chickens. Jessica’s dedication to social justice drives her ongoing pursuit of knowledge and growth, fostering equity and inclusivity to make a meaningful impact.

Lindsey Brackett

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Lindsey's Legacy

Lindsey Brackett is the Chief Empowerment Officer at Legacy FM and a nationally recognized leader, educator, and advocate in healthcare facilities management. She holds multiple professional credentials, including Certified Healthcare Constructor (CHC), Certified Healthcare Facility Manager (CHFM), Certified Health Care Physical Environment Worker, Certified Healthcare Operations Professional (CHOP), and Certified Six Sigma Black Belt in Healthcare. Lindsey is also a Fellow-designated member of the American Society for Health Care Engineering (ASHE), reflecting her contributions and leadership in the field.

Since 2010, Lindsey has empowered healthcare facilities teams nationwide through innovative solutions, such as staff assessments, competency development, and hands-on training. Under her leadership, Legacy FM has developed and delivered hundreds of educational resources designed to strengthen technical knowledge, regulatory compliance, and team performance in hospitals and health systems.

Lindsey, an international keynote speaker and prolific content creator, has authored numerous industry articles and white papers and contributed to ASHE’s YouTube channel and Sustainability Guide. As an ASHE Faculty member, she has supported the growth and education of healthcare facilities professionals through national training programs and tools.

Lindsey has also served in leadership roles across national and local organizations, including ASHE, IFMA, and Women in Healthcare. She continues to advocate for sustainable practices, workforce development, and inclusive leadership in the field and is an active contributor to industry committees, advisory boards, and professional development initiatives.

At Legacy FM, Lindsey leads with purpose and passion, equipping the next generation of healthcare facilities professionals with the knowledge, confidence, and tools to deliver safe, sustainable, and high-performing care environments.

...a little more about Lindsey

Lindsey is a passionate learner, runner, and global explorer who brings energy and purpose into every chapter of her life. Beyond her work empowering healthcare facilities professionals, she is deeply committed to advocacy, family, and service.

A devoted advocate for youth and families, Lindsey has fostered nine children, adopted three daughters, and mentored dozens of young adults transitioning out of foster care. A lifelong animal lover, she has fostered and adopted cats and dogs for over two decades.

She believes in personal growth and joyful discipline. A wine enthusiast and collector, Lindsey is continuing her sommelier journey as an extension of her love for learning, life, art, and travel.

Lindsey finds joy in life’s simple and extraordinary moments: laughing until she cries, listening to her growing Audible library, hiking or running outdoors, and cooking for the people she loves. Her adventures have taken her around the world, including crossing the Arctic and Antarctic Circles, seeing the Northern Lights, attending mass at Notre Dame, and swimming with whale sharks.

She approaches every season of life with gratitude, curiosity, and courage, and believes the best way to lead is to live with intention and heart.

Test Test

Empowerment Squad

Josh Brackett

Lindsey Brackett

Devin Gines

Cheryl Harper

Susan Hunoval

Kaitlin Juarez

Denise Kotlarz

Olivia Lucy

Noah Mitchell

Deloris Penn

Sheny Peries

Nathan Saxton

Ryan Schramm

Jason Tate

Hiu To

Adam Truckenmiller

Amanda Whitehouse

Barbara Williams

Jessica Worthington

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