Technical Writing in Learning and Development: Creating Effective Training Materials
If you are an instructional designer or training manager looking for tools and techniques for creating clear, concise written communication, this article is for you. The short answer is to learn best practices in technical writing. The long answer? Keep reading....
An Introduction to Healthcare Facility Management
If you've been looking for a career that’s both challenging and deeply rewarding, consider healthcare, one of the most complex and highly regulated industries in the world, second only to nuclear energy. You may have experience in building maintenance or facilities...
See it to believe it
When’s the last time you took your leadership or financial analysts on a tour of your central plant? It can make a difference! Many leadership members and analysts crunch the numbers haven’t seen what serves the hospital and how the equipment can impact the healing...
Pusher vs Puller
I've been managing people for over 15 years now, and I'm still learning how to be a better leader every day. Fortunately, my team gives me the grace to make mistakes and grow from them. For example, a few years ago, I learned about pushers and pullers. No, I'm not...
Pressure Reducing Valve (PRV) Hose Connections
Do you have Pressure Reducing Valve (PRV) hose connections? If so, listen up! From my experience, these are one of the most frequently incorrectly designed, installed, and tested sprinkler devices. #NFPA25 actually requires a full-flow test from these suckers every...
Output vs. Outcomes
If you're not getting the results that you want from your team, then you could be managing for output and not outcomes. Output is the product of your work, and an outcome measures the effectiveness and value of your output. You need both to drive change and achieve...
Class II Standpipe Hose Connection ITM
This video definitely shows my level of Grit! And it also has a blooper in it! Did you know that Class II Standpipe Hose Connections have to be inspected quarterly AND tested annually? In this video we discuss high-level the different Classes of Standpipes and the ITM...
Empowerment is Everything.
Empowerment isn't some cute, trendy #business #opportunity. It's real life, and it's part of who I am. Empowerment and opportunity can make or break a life. One moment, one chance can forever change someone's entire trajectory. This is a piece of my story. Empowerment...
Sprinkler System Air Compressors
Is your sprinkler system air compressor kicking on, or are you getting a lot of low air supervisory signals? Consider a Reliability Centered Maintenance (RCM) strategy. We have replaced or rebuilt this compressor for our cooling tower deluge system 4X in 18-months....
Succession Planning
This might be one of the most meaningful posts that I'll ever do. It's powerful stuff that's so simple and yet rarely gets executed. Here's the punch line so you don't miss it - as soon as you possibly can, train your successor. If you truly want to leave a legacy,...
Hammer Time
If a hammer is the only tool that you have, then everything will start to look like a nail. Don't fall into this trap. Even though it takes more time and effort on the front-end, it will be worth your while to take a step back and identify the right tool to solve the...
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