Give and Take
How do you strike the balance between your natural leadership style versus your adapted style? Is it the responsibility of the leader or the direct report to adapt? Great questions. Honestly, I've been struggling to answer them for years. I find myself pulled back to...
See it to believe it
When’s the last time you took your leadership or financial analysts on a tour of your central plant? It can make a difference! Many leadership members and analysts crunch the numbers haven’t seen what serves the hospital and how the equipment can impact the healing...
Public Speaking: My Favorite Addiction and Why
Is this excitement or fear in my eyes?? It’s definitely both. You see, I have a love/hate relationship with public speaking. On the one hand, being under the spotlight for 20 to 60 minutes is uncomfortable to say the least. On the other, it’s incredibly rewarding to...
Empower Your FM Team by Building a Training Program Just for Them
Effective and efficient operations and maintenance (O&M) is a critical component of a healthy building environment, especially for institutions like hospitals and universities. Few avenues exist today that support the technical enrichment of facilities management...
Benchmarking is Part Science and Part Art Form
Operations and maintenance benchmarking can be an arduous and complicated exercise. It’s part science and part art form. Here are answers to frequently asked questions (FAQs) I’ve encountered when working with facility managers through these analyses. How should I...
Facility Managers: Defend Your Staffing Levels
In facilities management, labor costs are one of the largest expenses in an operating budget (typically 25 percent); consequently, facility managers are often faced with hard questions concerning their staffing levels. In healthcare, 85-90 percent of a facility’s...
Invest in O&M Training?
Who has seen this comic or heard this quote before? My guess is that if you clicked on this article, then you believe, at least on some level, that training is important. Turnover is going to happen. But, your team isn’t going to leave you because you invested in them...
Aging Workforce Crisis in Healthcare Facilities Management
According to IFMA, the average facility manager is a 49-year-old male that has 28 years of experience, with 16 years in facilities management. For an average age statistic, that's fairly high. By comparison, the median age of the labor force is estimated to be 41...
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