Leadership
A Succession Planning Roadmap for Healthcare Facility Leaders
Not sure if your facility needs a succession planning roadmap? Let’s be honest: you can’t reduce succession planning to a fill-in-the-blank exercise. Healthcare facilities management is too complex and too critical for shortcuts. Every facility has its own challenges...
Leading Up
LEADING UPWARDS 2020 has given me a clear perspective on what's important and what's not. Despite all the chaos in the world right now, I know that I have so much to be thankful for, and I truly am. Today, I am celebrating my team. Between February and August this...
Unmotivated or Disconnected?
Unmotivated or disconnected? If you're not receiving the feedback that you want for your team, consider your approach. In-person, relaxed conversations tend to be FAR more productive than email or meetings. Don't assault your team's Inbox with requests for feedback....
Give and Take
How do you strike the balance between your natural leadership style versus your adapted style? Is it the responsibility of the leader or the direct report to adapt? Great questions. Honestly, I've been struggling to answer them for years. I find myself pulled back to...
Pusher vs Puller
I've been managing people for over 15 years now, and I'm still learning how to be a better leader every day. Fortunately, my team gives me the grace to make mistakes and grow from them. For example, a few years ago, I learned about pushers and pullers. No, I'm not...
Output vs. Outcomes
If you're not getting the results that you want from your team, then you could be managing for output and not outcomes. Output is the product of your work, and an outcome measures the effectiveness and value of your output. You need both to drive change and achieve...
Empowerment is Everything.
Empowerment isn't some cute, trendy #business #opportunity. It's real life, and it's part of who I am. Empowerment and opportunity can make or break a life. One moment, one chance can forever change someone's entire trajectory. This is a piece of my story. Empowerment...
Succession Planning
This might be one of the most meaningful posts that I'll ever do. It's powerful stuff that's so simple and yet rarely gets executed. Here's the punch line so you don't miss it - as soon as you possibly can, train your successor. If you truly want to leave a legacy,...
Hammer Time
If a hammer is the only tool that you have, then everything will start to look like a nail. Don't fall into this trap. Even though it takes more time and effort on the front-end, it will be worth your while to take a step back and identify the right tool to solve the...
2020 Challenge: Be open with kids about their career options
It's 2020. Can we stop over-glorifying college degrees now? Can we please be honest, open, and transparent with the next generation about their career options? College isn't the right path for everyone, and it's not the end-all-be-all solution for success. There are...
Fix the Problem, Not the Person
I recently experienced a raw connection with a teammate. She allowed herself to be vulnerable with me, and I received the much-needed reminder that people always come before process. My strength is that I'm an operator who thinks in processes, efficiencies, and...
The Genius and the Veteran (Part 1)
Can you believe that some people out there don't want training? I can because I've seen it. Here's what you do to overcome that resistance. Part 1, at least 🙂
Train for Delivery, not just Content
Have you ever explained something to someone and got a blank expression in return? Why was that?? It was probably your delivery style. When you’re able to really connect with someone and unlock their potential, the opportunities are limitless. In #education and...
Holistic Approach to Staff Training
Do you have a holistic approach to #stafftraining? Do you #empower your staff to feel confident and capable in all aspects of their job or just the bare minimum to get the job done? Check out my latest video to see what you might be missing.
2 Ways to Evaluate Staff Performance
Did you know there are 2 ways that you should be evaluating your staff's performance? Even though I created this post with #facilitiesmanagement teams and #skilledlabor in mind, the concept can be applied to most professions. Remember, above all else, these...
Virtual Gala Speech
I took a risk this week and departed from my typical #video post. This time, we're going with a virtual gala speech, ya'll! Check this out. A couple of weeks ago, I had the pure pleasure of judging a virtual #Facilithon competition for #SkillsUSA high school students...
ADMINISTRATION
Let’s Get Real
Is your facilities management team prepared to overcome a catastrophic event? No, we’re not...
Organizational Alignment: How to Do It and Why It’s Important for Facility Managers
Facility management entails a vast and complex scope – budget and capital planning, design and...
Facility Managers: Avoid These Nine Common Mistakes to Get the Most Value Out of Your Training Investments
I specialize in developing and implementing training programs for facilities management teams....
CODES & REGULATORY COMPLIANCE
What the Joint Commission Standards Consolidation Means for Healthcare Facilities
What's new with Joint Commission standards? The Joint Commission recently unveiled Accreditation...
ASHRAE: What Does It Mean?
So you may be wondering what the abbreviation ASHRAE stands for. ASHRAE is the American Society of...
Survey Readiness: What Facility Managers Need to Know
If you manage a healthcare facility, you’ve probably heard the term survey readiness more times...
EMPOWERMENT
Empowerment is Everything.
Empowerment isn't some cute, trendy #business #opportunity. It's real life, and it's part of who I...
Hammer Time
If a hammer is the only tool that you have, then everything will start to look like a nail. Don't...
Fix the Problem, Not the Person
I recently experienced a raw connection with a teammate. She allowed herself to be vulnerable with...
OPERATIONS & MAINTENANCE
WON Doors
Did you know that WON doors have a quarterly preventative maintenance requirement in the...
See it to believe it
When’s the last time you took your leadership or financial analysts on a tour of your central...
Pressure Reducing Valve (PRV) Hose Connections
Do you have Pressure Reducing Valve (PRV) hose connections? If so, listen up! From my experience,...
SOFT SKILLS
Unmotivated or Disconnected?
Unmotivated or disconnected? If you're not receiving the feedback that you want for your team,...
Give and Take
How do you strike the balance between your natural leadership style versus your adapted style? Is...
Hammer Time
If a hammer is the only tool that you have, then everything will start to look like a nail. Don't...